Privacy Policy
Privacy Policy
Your privacy is of vital importance to us. Accordingly, Sophie Cameron Davies Ltd (referred to as “ourselves”, “we”, “us”, and “our”) have developed this Privacy and Cookies Policy for our website (https://sophiecamerondavies.com ). It governs the privacy of our visitors (referred to as “user”, “visitor”, “you”, and “your”) who choose to use it.
This policy outlines the procedures we follow to collect, process, store, and protect our user’s personal information. We provide guidance for the requirements and obligations of the user, website and website owners. Users are requested to read this Privacy and Cookies Policy carefully to understand our views and practices regarding your personal information and our treatment.
This policy is applicable to all users in conjunction with our Terms and Conditions (https://www.sophiecamerondavies.com/terms-conditions/). If you do not agree to any of our terms, you are prohibited from using or accessing this site.
Personal Information
Sophie Cameron Davies Ltd collects some of your personal information when you use our website for many functions such as making a purchase, signing up to our newsletter, creating an account and contacting us. You provide this information on a voluntary basis and we only use this to provide our products and services. Failure to provide any personal details can impact the functionality of our website and prevent us providing you with our products or services. We collect several types of information including your first and last name, delivery address, email address and location (country).
We may collect further information about you during your visit to our website and the completion of your transaction with us. We may automatically collect your log information e.g. IP address, browser type, referring link; and transaction information e.g. product details, return and purchase information. This information does not allow us to identify you.
Use of data
Sophie Cameron Davies Ltd will use your information for the various purposes; to enhance your experience, complete your purchase/delivery and provide communication. We will use it for the following purposes; provision of products and services, monitor trends, process transactions, identification, authentication, to improve and personalise our services, provide customer service, research, manage your account and to complete any processes for which we collected your information.
Storage Information
Your personal information is stored in accordance with all applicable laws, legislation and regulations. When you submit your personal information, you agree that we can collect, transfer, store and process this data. We will take all necessary steps to ensure your information is treated securely and in compliance with our Privacy and Cookies Policy.
Payment information
When you complete a purchase using our payment gateway, it will be processed by SagePay (a third party company). They securely store your payment details in accordance with all applicable laws, legislation and regulations.
We highly recommend to read SagePay’s company policy to understand their processes and treatment of your information, you can find more information at https://www.sagepay.co.uk/.
Use of Cookies
Our website uses cookies to identify your computer and recognise you from other users. Sophie Cameron Davies Ltd uses cookies to improve your experience, track products in your bag and your order status, determine your arrival to our site, and store your preferences among other functions.
We understand that you may not want to accept cookies from us and you are free to change your browser settings to reflect this. If you disable cookies, you may find this causes a negative impact to your experience during visits to our website.
Consent
When you provide us with your personal information, you are giving your consent for us to collect your information for the stated purpose(s). Sophie Cameron Davies Ltd requires your information for many reasons including to place an order, complete the transaction, authorise payments and to arrange delivery.
If we ask for any personal information for secondary purposes e.g. marketing, we will ask you directly for consent or provide you with an opportunity to decline or opt out. If you decide to withdraw your consent for the collection, use or disclosure of your information (after accepting or opting in), simply contact us on info@sophiecamerondavies.com at any time.
Third Party Services
Sophie Cameron Davies Ltd uses some third party providers to handle some functions of our website e.g. payments. All of our providers are carefully selected and will collect, use and disclose your personal information to perform their services for us.
All third party providers associated with us have their own Privacy Policy and Terms of Service covering the personal information you provide to complete your transaction. As soon as you leave our website, our policies no longer apply. We highly recommend to read the third party company’s policies to understand their processes and treatment of your information (e.g. Sage Pay).
External Links
Our website may contain links both to and from other websites. We take all the necessary steps to include safe, quality and relevant links, however we cannot guarantee or verify the contents of the websites. You use all external links at your own risk and we recommend to use appropriate caution. We do not accept responsibility or liability for any damages or implications caused by visiting these websites.
When you follow one of our external links, please note that we are not responsible for their Privacy Policy or Terms of Use. We highly recommend that you review their policies and submit any personal information. Sophie Cameron Davies Ltd accepts no responsibility or liability for their policies.
Security
The security of your personal and sensitive information is of utmost importance to us. We protect your information by taking appropriate precautions and using accepted industry standards; both during transmission and once we receive your data. We encrypt all of your sensitive information e.g. card details entered on our registration form, using secure socket layer technology (SSL). We follow accepted industry standards to prevent any loss, disclosure, access, alteration, destruction or misuse of all of your information.
Please note that no method of transmission of information over the Internet or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information, however we cannot guarantee absolute security. If you have any questions regarding the security of our website, email us on info@sophiecamerondavies.com and we will be happy to help you.
Email Newsletter
Our website operates an email newsletter program which is used to inform our subscribers about the products and services we offer. You can subscribe using our online automated process at your own discretion. We may manually process some subscriptions although we will always obtain your written agreement prior to completion.
Subscriptions are taken and held securely in compliance with the relevant laws, legislation and regulations. We do not pass any of your personal details to third parties.
Email newsletters published by our website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. The activities we track can include when you open our emails, forward the emails, click links within the email content, times, dates and frequency of activity (please note this is not a comprehensive list). We use this data to enhance future email newsletters and supply you with more relevant content based on your activity.
In compliance with all applicable laws, legislation and regulations, our subscribers are given the opportunity to unsubscribe at any time through our automated system. This process is detailed at the footer of each email newsletter. If an automated un-subscription system is unavailable, we will provide clear instructions to follow so you can successfully unsubscribe from our email newsletters.
Contact us
We are always here to help you. If you have any questions about our Privacy and Cookies Policy and the practices outlined within this, please contact us.